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Style

Gossamer, Ephemeral, Starlight

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Shop policy

Shipping Policy

Payment methods
Payment is via bank transfer  only, IN ADVANCE

Exception: Lahore where payment on pickup option is available.

Order processing begins only after confirmation of payment, hence is timed from the date of transfer and not the date of order placement.

Measures are taken to ship your parcels with the utmost care. However in case of damaged product, you will be offered a free replacement. However this is subject to claims made within two days of receiving the item.

Custom orders are subject to availability of raw material, and particulars will be confirmed with the client before processing...There will be no changes past this stage.

Any damage incurred during shipping will be made up to the client, with either a refund or replacement. 

Refund Policy

Claim of damage must be made within a day or so of receiving the articles.

Any damage incurred during shipping will be made up to the client, with either a refund or replacement.  As most items are one of a kind,  an exact replacement may not be possible.

Cancellation / Return / Exchange Policy

Orders cannot be canceled once processing has begun.

No Returns or exchanges unless goods are damaged. See refund policy.

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