Coco Neem Soap

Return & Exchange Policy

We want you to be completely satisfied with your purchase. If you're not happy with your skincare product, you can return or exchange it within 03 of receipt. To be eligible for a return or exchange, the product must be unused, unopened, and in its original packaging. For hygiene and safety reasons, used or opened products cannot be returned. Please contact us with your order details, and we will guide you through the process.

2. Shipping Policy

We offer fast and reliable shipping to ensure your skincare products arrive safely and promptly. Orders are processed within 1-2 business days, and you’ll receive a tracking number as soon as your order ships. Shipping times may vary depending on your location, but we strive to deliver all orders within [insert time frame]. We also offer free shipping on orders over [insert amount]. Please note that we only ship within [insert countries or regions].

3. Privacy & Security Policy

Your privacy is important to us. We collect personal information only to process your orders and improve your shopping experience. All transactions are encrypted with the latest security technology to protect your data. We will never share your personal information with third parties without your consent. For more details, please refer to our full Privacy Policy.

4. Payment Policy

We accept a variety of payment methods including credit/debit cards, PayPal, and other secure payment gateways. All payments are processed securely, ensuring your personal and financial details are protected. If you experience any issues with payment, please don’t hesitate to reach out to our customer service team for assistance.

5. Customer Support Policy

Our customer support team is here to help! If you have any questions or concerns about our products or your order, please contact us via email, phone, or live chat. We aim to respond within 24 hours and ensure you receive the support you need for a smooth shopping experience.